An African bank wanted to launch a new Corporate Banking platform across multiple countries. There was a gap in their offering to corporates and this resulted in corporate clients having to use the Retail Internet Banking system. One of requirements of the client was to standardise processes across all the countries where possible as well as to create reusable functionality across all the channels as the current processing required manual intervention. The Corporate Banking platform needed to deliver what the current Retail Internet Banking offered as well as extra functionality including bulk processing, RTGS payments and SWIFT payments. This project would require multiple vendors collaborating in order to deliver a single solution.
The client wanted to deploy a solution in a short timeframe and were keen to try out an Agile project to achieve this. IQ’s Agility team ran an Agile boot camp for all the vendors that were to be involved in the project in order to give everyone the same foundational knowledge and understanding around Agile and how it works. The project then kicked off with a product owner, scrum master, solutions architect, business analyst, multiple developers (per vendor) and a testing team. The support of the scrum master was vital in keeping the team aligned, assisting in removing impediments to the team and ensuring that the team reached their highest rate of productivity.
A new front-end was designed and deployed in conjunction with an integrated back-end processing engine combining both the new and existing systems. The MVP (minimum viable product) that was delivered to the client in under a year catered for client on-boarding, balance and transaction information, maintenance, reconciliation, internal transfers, internal 3rd party transfers, ACH payments, RTGS, ACH Un-pays and post date transactions. The solution also catered to the need for a centralized payments orchestration facility.
Agile boot camp training
SCRUM Master that supported the Product Owner and the Development Team to define the MVP and support Scrum process
Standardise process across 5 countries where regulations permit
MVP delivered in a record time (9 months)
Customer driven product delivery
RTGS payments offered to Corporates which is a new offer from the clients to the Corporate via a front end portal