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Organisational development and applied research consultancy.

Organisational development
Knowledge Capital@IQ


Organisational development and applied research consultancy.

Case background:

Knowledge Management Strategy and Core Implementation Programme for an organisational development and applied research consultancy.

Key business challenges:
The organisation operated primarily in a virtual environment but growth in the organisation required greater collaboration between team members. An innovative value proposition that helped organisations solve complex problems through narrative, meant that the organisation had designed and developed various methodologies and approaches. The challenge the organisation faced was that it had:

  • Masses of intellectual property (IP).
  • No reuse of existing value propositions
  • No formal innovation process to identify areas to work on.
  • Virtual working was a challenge for new members of staff who had no previous working experience.

We conducted a Knowledge Discovery Programme, unpacking the organisational landscape and especially the behaviour of individuals.

Rollout of a Core Programme that included:

  • Mentoring for junior team members and development of Work Life Canvases.
  • Influencing the team to use a central database with taxonomy, tried out different technologies and adoption of technology.
  • Experimenting with various social collaboration technologies, e.g., Socialcast, Podio, Yammer.
  • Conducting in-depth product review and analysis.
  • Developing marketing and communications collateral.
  • Developing branded templates.
  • Developing processes to support product types.

How we helped their business grow:

  • Collaborative use of a centralised document management portal.
  • Streamlined value proposition with supporting collateral for reuse and marketing purposes.
  • Innovation process to test ideas for market value.
  • Employees were more engaged and “looked after” in a virtual environment.
  • Improved virtual working environment.
  • More focus on relevant product areas.
  • Identified the value of their knowledge assets.
  • Improved the overall knowledge landscape within the business.

Our approach:

Organisational development and applied research consultancy.

We conducted a Knowledge Discovery Programme, unpacking the organisational landscape and especially the behaviour of individuals.


Organisational development and applied research consultancy.

Developing marketing and communications collateral.


Organisational development and applied research consultancy.

Developing branded templates.

Benefits to client:

Organisational development and applied research consultancy.

Collaborative use of a centralised document management portal.


Organisational development and applied research consultancy.

Streamlined value proposition with supporting collateral for reuse and marketing purposes.


Organisational development and applied research consultancy.

Innovation process to test ideas for market value.

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